Finnair upgrades in-flight entertainment and lounge service
(Warsaw 9.10.2013) Finnair is in the midst of several upgrades to the customer experience, with significant updates to in-flight entertainment, lounge service and cabin interiors either forthcoming or already completed.
On all long-haul flights, Finnair has nearly doubled its range of in-flight entertainment options, with a choice of 72 movies and more than 150 TV shows now available on demand in both Economy and Business Class. The in-flight entertainment is included in the price of the ticket in both classes on long haul flights.
On Finnair’s new Airbus A321s with Sharklets, mostly operated on medium-haul and leisure routes, passengers are now able to hire Samsung Tab 3 tablet computers at a cost of EUR 10. The tablets come pre-programmed with dozens of hours of video and music, as well as games and newspapers.
“Tablet computing clearly has the potential to revolutionize in-flight entertainment, as tablet systems are much lighter and easier to keep up to date, while offering the customer a much richer and more interactive entertainment experience”, says Jouni Oksanen, Finnair’s Director of Customer Entertainment. “If tablet-based entertainment proves to be successful on these new aircraft, we will evaluate the possibility of implementation across the fleet.”
On board, the Marimekko for Finnair collection of pillows, blankets, headrest covers, napkins and tableware is now standard in all Finnair aircraft, both long haul and short haul. Earlier this month Finnair announced new Signature Meals in Business Class created by top Finnish chefs Tomi Björck and Pekka Terävä.
Finnair has also begun the retrofit of a further eight long-haul aircraft, to provide seats that convert to fully-flat beds in Business Class, for optimum comfort in long-haul travel. After the retrofit is complete in September 2014, all but three of Finnair long-haul aircraft will be outfitted with the full-flat seats. The remaining aircraft are set to be retired from the fleet with the arrival of Airbus A350s in 2015.
Lounge in style
On the ground, work has started on building a new Premium Lounge directly adjacent to the award-winning Finnair Lounge in the non-Schengen area of Helsinki Airport. The Premium Lounge will be open in spring 2014 and complement the original Finnair Lounge that routinely ranks in lists of the world’s top airline lounges.
The new lounge will be available to Finnair Plus Platinum and Gold members and their guests, as well as frequent flyer cardholders with equivalent status at a fellow oneworld airline. All customers may enjoy completely new private shower suites and a Finnish sauna.
For more information:
Finnair Media Desk, +358 9 818 4020, comms@finnair.com
Finnair: http://www.finnair.com
Photobank: https://gallery.finnair.com
Finnair on Facebook: www.facebook.com/finnair
Finnair on Twitter: www.twitter.com/finnair
Finnair blogs: http://blogs.finnair.com
Finnair Group: www.finnairgroup.com
Finnair, celebrating its 90th birthday this year, is specialised in fast connections between Europe and Asia via Helsinki. The airline carries more than eight million passengers annually and connects 13 cities in Asia with more than 60 destinations in Europe. A pioneer in sustainable flying, Finnair operates a young, modern fleet and is the first airline listed in the Leadership Index of the worldwide Carbon Disclosure Project. The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past four years running. Finnair is a member of oneworld, the alliance of the world's leading airlines committed to providing the highest level of service and convenience to frequent international travellers.
