Finnair introduces five new ticket types for customers’ different needs
(Warsaw 21.11.2012) Finnair is simplifying the purchasing of airline tickets and offering its customers five new ticket types as of November 28th: BUSINESS and BUSINESS SAVER in Business Class and PRO, VALUE and BASIC in Economy Class. The goal is to improve clarity in ticket pricing and offer fares to all segments of customers. At the same time, the Finnair Plus frequent flyer program becomes even more rewarding.
All Finnair tickets include, free of charge, at least one carry-on, one piece of checked luggage and a route-specific meal or beverage service on flight. Customers can choose a more flexible ticket and priority airport services on specific airports even in Economy Class. For more flexibility, customers can choose different ticket types for return flights. The new ticket types are available from November 28th.
”These new ticket types enable passengers to book the fare most appropriate for their needs, in a simple and transparent way, without sacrificing the core product offering that all passengers expect from a high-quality, full-service airline like Finnair,” says Anssi Komulainen, SVP Customer Service. “We want to offer clear and understandable options to customers who come from all walks of life and who each have different needs and priorities when they fly.”
At the same time Finnair Plus points accrual will change on Finnair flights from a kilometre-based calculation to a region based calculation. As a result, Finnair will give approximately 30 per cent more points than before. Another change is linked to the new ticket types. Instead of booking class, the point accrual depends on the chosen ticket type. With the new ticket types, it is simple for customers to determine how their chosen ticket type affects points accrual. It is also easier to gain tier status, since tier status levels remain the same.
Finnair’s new ticket types:
BUSINESS: Business Class premium services, full flexibility. Business Class cabin and meal service, lounge access, priority airport services (check-in, security, boarding, baggage claim), two pieces of checked luggage, two carry-ons, advance seat selection, unlimited flexibility, fully refundable, 200% Finnair Plus points.
BUSINESS SAVER: Pampering for leisure travellers, cost efficiency for business travellers. Business Class cabin and meal service, lounge access, priority airport services (check-in, security, boarding, baggage claim), two pieces of checked luggage, two carry-ons, advance seat selection, limited flexibility, partially refundable, available only on intercontinental flights, 200% Finnair Plus points.
PRO: Priority airport services, full flexibility. Economy Class cabin and meal or beverage service, priority airport services (check-in, security, boarding, baggage claim), two pieces of checked luggage, one carry-on, advance seat selection, unlimited flexibility, full refund of unused tickets, 150% Finnair Plus points.
VALUE: Flexibility for travellers. Economy Class cabin and meal or beverage service, one piece of checked luggage, one carry-on, possibility to change name, flight or date for a fee, partial refund for unused tickets, 100% Finnair Plus points.
BASIC: Best available fare with all the necessary services for convenient travel. Economy Class cabin and meal or beverage service, one piece of checked luggage, one carry-on, non-changeable, non-refundable, 50% Finnair Plus points.
Further information:
Finnair Media Desk tel. +358 9 818 4020, comms@finnair.com
Photobank: http://gallery.finnair.com
Finnair blogs: http://blogs.finnair.com
Finnair on Facebook: www.facebook.com/finnair
Finnair on Twitter: www.twitter.com/finnair
Finnair Group website: www.finnairgroup.com
Feel Finnair: http://feel.finnair.com
Finnair Plus: www.finnair.com/plus
Marimekko for Finnair: http://www.multivu.com/mnr/56635-finnair-marimekko-design-collaboration
Finnair is a boutique airline specialised in fast connections between Europe and Asia via Helsinki. The airline carries more than eight million passengers annually and flies to more than 65 destinations in Asia, Europe and the Americas.
